okbd Privacy Policy
Your personal information is of the highest importance to us. This privacy policy explains how okbd collects, uses, and protects your information.
Policy Overview
What information is collected
Necessary information is collected when you register an account, make transactions, and use the platform.
How it is used
Collected information is used only to improve services, verify security, and meet legal obligations.
How it is kept secure
Your data is kept secure using SSL encryption and modern security technology.
Your rights
You can request to view, correct, or delete your information.
Detailed Privacy Policy
1. Introduction and Scope
okbd ("we", "our", "platform") is an online casino and cricket betting platform providing services to Bangladeshi users. We take your privacy seriously and are firmly committed to protecting your personal information.
This privacy policy ("policy") applies to our website okbd.cam and explains what information we collect when you use our platform, create an account, make financial transactions, or contact us, and how that information is used and stored.
By using our services, you are considered to have accepted the terms described in this privacy policy. If you have any objection to any part of this policy, please contact us.
2. Information We Collect
The following types of information may be collected for the purpose of providing services on the okbd platform:
- Identity Information: Name, date of birth, gender, email address, and information provided during account registration.
- Identity Verification Information (KYC): Copies of a national ID card, passport, or driving licence, which may be required for age and identity verification.
- Financial Information: Mobile banking numbers (bKash, Nagad, Rocket), partial bank account details, and deposit and withdrawal history.
- Transaction History: Records of betting and gaming activity, win and loss data, and bonus usage history.
- Technical Information: IP address, browser type, device information, login times, and platform usage patterns.
- Cookie and Tracking Information: Session cookies, preference cookies, and security-related tracking data.
- Communication Information: The content of your live chat or email communications with us.
Some of the above information is provided voluntarily (such as when creating an account), while some is collected automatically (such as technical information).
3. Purpose of Data Collection
Collected information is used only for the following purposes:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To run betting, gaming, deposit, and withdrawal processes without interruption.
- Identity and Age Verification: To ensure that only users aged 21 or above are able to use the platform.
- Fraud Prevention: To detect suspicious activity and protect the platform and its users.
- Legal Compliance: To meet anti-money laundering (AML) and other applicable legal requirements.
- Customer Support: To resolve your questions and issues promptly.
- Service Improvement: To analyse user experience and further improve the platform.
- Responsible Gaming: To monitor your gaming habits and provide support where needed.
4. Data Storage and Security
okbd uses industry-standard technology to protect your personal information. Our security measures include:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is secured through SSL encryption.
- Encrypted Storage: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorised staff can access your information, and only for specific purposes.
- Regular Security Audits: Regular security checks are conducted to identify system vulnerabilities.
- Data Minimisation: No more information is collected than is necessary.
Your information is retained for as long as it is needed to provide services or to meet legal obligations. After the designated period, information is securely deleted or made irrecoverable.
5. Sharing Information with Third Parties
okbd never sells or commercially transfers your personal information to others. However, information may be shared with specific parties in the following limited circumstances:
- Payment Processors: Only transaction-related information is shared with payment providers for processing bKash, Nagad, Rocket, and bank transfers.
- Technology Service Providers: The technology partners we work with to operate the platform provide services under strict confidentiality agreements.
- Legal Requirements: Information may be provided to the relevant authorities in response to court orders, government investigations, or legal obligations.
- Fraud Prevention Services: Certain information may be shared with analytics services for the purpose of detecting and preventing fraud.
All third parties are bound to comply with our privacy standards and may use the information they receive only for the specified purpose.
6. Cookie Policy
The okbd website uses cookies to improve your browsing experience. The types of cookies we use are:
- Essential Cookies: These cookies are necessary to keep your session active and ensure secure login.
- Functionality Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Help improve services by analysing platform usage.
- Security Cookies: Used to detect suspicious activity and protect account security.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.
7. Privacy of Minors
The okbd platform is intended only for users aged 21 or above. We do not knowingly collect any information from minors. If we become aware that a minor has used our platform, the relevant account will be immediately closed and the information deleted. Identity documents may be verified at registration for the purpose of age verification.
8. Links to Other Websites
If our platform contains links to external websites, okbd is not responsible for the privacy policies of those websites. We recommend that you review the privacy policy of each website separately.
User Rights
Your rights regarding your information
Right to Access: You can request a copy of the personal information we hold about you at any time.
Right to Rectification: If your information is incorrect or incomplete, contact us to have it corrected.
Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations exist.
Right to Restrict Processing: In some cases you can request that the processing of your information be restricted.
Right to Data Portability: You can request to receive your personal information in a structured format.
Right to Object: You have the right to object to your information being used for specific purposes.
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.
Data Classification by Type
Types of information collected
Levels of data protection
Additional Policies
Data Transfers
Our servers and processing facilities may be located in various countries. Where your information crosses international borders, we ensure that all transfers are carried out under appropriate security measures and in compliance with applicable law. If you have any questions about transfers, please contact us.
Data Breach Notification
If a serious breach of our data security occurs that may affect your personal information, we will endeavour to notify you in a timely manner. The notification will include information about the nature of the breach, the potential impact, and the steps we have taken.
Marketing Communications
You may consent to receive promotional communications when you join our platform. You can withdraw this consent at any time. To stop marketing messages, email us at [email protected]. However, transaction-related or security-related communications cannot be stopped as they are an essential part of the service.
Responsible Gaming & Data
We analyze your gaming activity data to ensure responsible gaming. This analysis is for your protection — if we notice potentially problematic gaming behavior, we may offer support. To learn more, visit our Responsible Gaming page.
Automated Decision-Making
In some cases — particularly for fraud detection and risk assessment — automated processes may be used. If a decision is made as a result of such automated processing, you have the right to request a human review. If you have any questions about this, please contact us.
Account Closure & Data
You may request to close your okbd account. Even after account closure, certain data may be retained for a specified period in accordance with legal obligations. Once the legal retention period has ended, data is securely deleted.
Notice of Policy Changes
We may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. We recommend that you review this page regularly. Continued use of the platform after an update will be considered acceptance of the new policy.
Contact Us
Privacy Inquiries
If you have any questions, comments, or concerns about this privacy policy, or if you wish to exercise your rights regarding your data, please contact us:
Email:
[email protected]
Live Chat:
Direct support in Bengali is available 24/7.
Response Time:
We aim to respond to your request within business days.
Read related policies: Terms & Conditions • Responsible Gaming • About Us
Quick Reference
Key points of this privacy policy at a glance:
Data is used only for providing services and ensuring security.
Data is never sold or shared without authorization.
All data is protected with SSL encryption.
You have the right to view, correct, and delete your data.
Data is collected only from users aged 21+.
Support is available 24/7 for any questions.